Information for Flood Events

• • City of Sacramento Floodplain Hotline ……(916) 808-5061 | Webpage 
  • Sacramento County Water Agency……311 | Webpage
  • State and Federal Flood Operations Center…… 800-952-5530 | Webpage 1 | Webpage 2

Day-to-day operations and maintenance of the area’s flood control and drainage systems are handled by various agencies, depending on the location and type of facility.

Street and sewer flooding or maintenance concerns
City of Sacramento……(916) 264-5011

County of Sacramento……(916) 875-7246

Local creek and drainage channel flooding or maintenance concerns
City of Sacramento……(916) 264-5011

Levee flooding (seepage, boils, slumping or erosion)
If you observe a levee failure or believe one is imminent, please call the State-Federal Flood Center immediately at 1 (800) 952-5530.

Levee maintenance concerns | To report all other levee concerns:

American River North and South Levees, Arcade Creek, Sacramento River East Levee between American River and Miller Park, Natomas East Main Drain Canal East Levee:

American River Flood Control District: (916) 929-4006 | www.arfcd.org

Natomas Basin

Reclamation District 1000……(916) 922-1449 | www.rd1000.org

Sacramento River East Levee (Little Pocket and Pocket areas)

State Department of Water Resources, Maintenance Area # 9 | (916) 375-6000

Sacramento River East Levee (from Miller Park downstream to Little Pocket)

City of Sacramento……(916) 264-5011

The Sacramento County Office of Emergency Services, in partnership with Yolo and Placer County emergency agencies, cooperatively manage a state-of-the-art emergency alert system known as Sacramento Alert.

The system allows County officials to quickly share important information with residents during critical events such as severe weather, unforeseen road closures, and evacuations. To learn more about the system and to sign up to receive alerts, please visit  https://sacramentoready.saccounty.gov/Pages/Emergency-Alerts-Notification-System.aspx

Additionally, a valuable resource for identifying local hazards is MyHazards, provided by the State of California Office of Emergency Services. For further information about this system, please visit https://myhazards.caloes.ca.gov/ .

The County of Sacramento and the City of Sacramento have prepared various maps showing hypothetical levee breaks, inundation levels and the time it would take for waters to rise in affected neighborhoods, as well as  designated rescue and evacuation zones. The County is divided into four (4) distinct zones: Natomas, north of the American River, south of the American River, and the Delta region.

To view maps that illustrate the flood depth for each zone and the recommended evacuation routes, please visit https://waterresources.saccounty.gov/Pages/Maps—Flood-Scenarios-and-Evacuation-Routes.aspx

(These maps illustrate potential situations. Please note escape routes may be impacted by localized flooding, traffic, or other factors. Should the need arise to evacuate, make sure to give yourself enough time and adhere to guidance provided by public safety officials).

City of West Sacramento residents are advised to visit the following link for information: https://www.cityofwestsacramento.org/government/departments/capital-projects-department/flood-protection

Ensuring the safety of your home, family, and financial resources is important, and establishing safety measures consistently can be effective, particularly when there is a risk of flooding nearby. Below are several actions you and your family can take to prepare for potential flooding:

Understanding Your Flood Risk:

• Visit the Flood Map Service Center to check if your residence, workplace, or travel routes are located in flood-prone area.

Plan and Practice:

• Plan and practice a flood evacuation route with your family. Ask an out-of-area relative or friend to be the “family contact” in case your family is separated during a flood. Make sure everyone in your family knows the name, address, and phone number of this contact person.

Store Important Documents:

• Save copies of birth certificates, passports, medical records, and insurance papers in a safe, dry place. Keep original documents in a watertight safety deposit box.

When Evacuation Orders Are Issued
In the event that officials issue an evacuation order for your locality, it’s best to leave promptly. This action not only protects you from potential hazards but also ensures that emergency services can access the roads without obstruction.

If time permits:

•  Turn off the gas, electricity, and water.
• Disconnect appliances to prevent electrical shock when power is restored.

Follow the designated evacuation routes, never drive around barricades, and expect heavy traffic.

• • Floods | Ready.gov

• • Flood Safety and Preparedness (weather.gov)

• • Flood Safety | Flood Preparedness | American Red Cross

• • Natural Disasters and Severe Weather

• National Weather Service

Sandbags

Sandbags can be obtained for flood protection either by purchasing them from hardware stores or landscaping suppliers, or by reaching out to local government agencies such as the city, county, or fire department for potential distribution during flood emergencies. It is wise to be prepared by having your own sandbags and sand available, as supplies could be limited during a flood.

To learn about sandbag availability from the County of Sacramento, please visit: Sandbag Information or contact TDD for the Deaf at (916) 874-7105